Updated: Before Entering The Surgery

Before attending the surgery:

The surgery is extremely busy with an increased workload & additional pressures.

We are unable to lock our doors like we did previously so please do consider carefully how vital your visit to us is.

Our dispensary has been constantly busy throughout Covid and due to social distancing measures are working in smaller teams.
Prescriptions take 72 hours to be processed, please do not call, email or attend the dispensary asking for you prescription before the 72 hours has passed, as it will not be ready early!

When attending the Surgery, if the waiting area appears busy & social distancing difficult, then please wait outside until more space is available.

Please do not come into the surgery if you have any of the following;
• A high temperature or fever
• A new continuous cough
• Loss or change to your sense of smell or taste

Please stay at home and use the following website for further help.
111.nhs.uk/covid-19

You need to be wearing a face covering/mask before
entering the building, even if collecting a prescription.

To ensure there are as few patients in the building as possible,
• Do not attend more than 5 minutes before your
appointment time.
• You should attend the surgery alone, unless you need an essential carer or parent/guardian to accompany you.

Any enquiries relating to appointments, repeat medications or
otherwise please telephone (01962 732345) rather than attending the reception desk.